Service
is easier said than done.

Today, booking air, car, and hotel reservations can be confusing and time consuming. Let our professional travel counselors assist you. We'll save you time and money!

Access to 2200+ American Express Offices Worldwide
Through our partnership with American Express, your organization benefits from their 150 year heritage of global customer service.  We bring you access to over 2200 offices in more than 140 countries and 3,400 cities worldwide.  

American Express and Tzell Travel Group Car & Hotel Savings Programs
Our American Express and Tzell Travel Group partnership will drive savings across your travel program expenses with the reduction of international air, hotel and car rental costs and reduced transaction fees.

Competitive Transaction Fees
The transaction fee charged by TravelPlex is competitive and seems minuscule when compared to the identifiable reduction in travel cost realized by choosing TravelPlex American Express as your travel management partner.  

Corporate Online Booking Tools
The vast resources and capabilities of our giant partners, American Express and Tzell Travel Group, enable TravelPlex to offer the two top performing online booking tools, Cliqbook and RESX.

Dual GDS Agency & Access to Web Fares
Dual GDS differentiates TravelPlex from the competition!  When researching itinerary options, TravelPlex agents are able to utilize both GDS systems resulting in clear benefits to our clients:  quick access to web fares and other competitive fares, best seating, upgrade opportunities and pricing.  It’s more important than ever to quickly find, capture and book to optimize traveler convenience and corporate cost savings.

Emergency Travel Services
TravelPlex employs the services of a premier, well-respected, professional emergency after hour service.  Client needs in emergency situations are taken very seriously and our clients demand the same level of professional service 24/7/365.  Unlike the competition, we provide professional emergency services to our clients and this service is offered at no additional charge.  We would never trust the emergency needs of our clients to an “on call” individual that worked in an unprofessional environment.

Experienced Travel Specialists
In one word, TravelPlex American Express' specialty is "Experience".  Our agents average 22 years of travel industry experience, our international specialists average 30+ years.  TravelPlex employs only experienced and professional travel experts.  Our extraordinary agents are the secret to providing our clients the "Value they demand and the Service they deserve".  

Designated Travel Counselors for each Acct.
TravelPlex believes that every client deserves personalized attention.  You will NEVER be thrown into a call center at TravelPlex.  That’s why every client is assigned a designated team of three agents (one lead and two back-up agents) and an account manager.  The success of our company is based on our commitment to the needs of our client.

Assistance with Travel Policy Development
If you want to achieve optimal control over your company’s travel program, it’s imperative to have a corporate travel policy.  You may or may not already have one.  If you don’t have one, let us help you develop one that will meet the needs of your company.  If you do, is your travel policy being monitored or enforced in such a way that your travel costs are truly under control?

Visa & Passport Assistance
Your assigned TravelPlex agent team will inform a traveler, who requests international flight reservations, of pertinent visa, security and health requirements for all countries on the itinerary.  Your agent team can also provide links to application forms and instructions as requested by your travelers.

Travelers have the option of filing a copy of their passport with TravelPlex American Express so that we may be of greater assistance in an international emergency.  Also, TravelPlex American Express works with expediting.

National Discounted Airport Parking Rates
TravelPlex has partnered with The Parking Spot to offer a nationally negotiated discount airport parking program in major cities around the U.S.    

Travel Policy Compliance
The ability to encourage, monitor, and control policy compliance plays an important role in reducing overall travel expenses. TravelPlex American Express has taken a broad approach to supporting our customers in this effort and would be available to work with your organization in developing a travel policy in an effort to control your travel costs.  TravelPlex American Express is committed to helping our clients achieve bottom-line savings and improve the level of customer service.  

Wholesaler and Consolidator Deeply Discounted Fares
TravelPlex American Express utilizes several wholesalers/consolidators to capture deeply discounted international fares, should the client’s travel policy allow use of ticket wholesalers, as restrictions and penalties may apply.

E-mail: sales@travelplex.com