Carriers Begin Full Suspensions of U.S.-China Service
We wanted to give you an update on the coronavirus situation. The three largest U.S. carriers recently announced that they have fully suspended flights to Mainland China in light of the State Department's elevated travel warning amid the coronavirus outbreak.
American Airlines on Friday announced it was suspending all operations to and from Mainland China through March 27 and that it would "continue to evaluate the schedule for March 28 and beyond and make any adjustments as necessary."
I have been working with TravelPlex for many years and I must say it has been a refreshing experience. Our travel needs often require instantaneous service, and they are always there for us. TravelPlex offers us great personal service, great pricing and a 24/7 hotline. To me, THAT equals a hat trick!
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We’ve been with TravelPlex for over 20 years. The lone exception is when we left them for (a mega travel agency). It took us about a year before we realized that the personal service and attention that the TravelPlex staff just wasn’t there with (the mega agency). Neither was the savings (the mega agency) promised. We were so low on the totem pole that we were lucky if we ever had anyone contact us. But at TravelPlex, the staff always goes above and beyond to make sure we get the best prices and that our travelers are always taken care of. TravelPlex makes all our travelers feel like VIP’s, and that’s important – and rare!
Carrie Willard is the reason I keep coming back to Travelplex. She is "WONDERFUL". She is always so helpful and goes the extra step to make sure everything is satisfactory and done the way the customer wants it. She always has a smile on her face, which is even apparent over the phone. I have entrusted our vacations with Carrie now for 3yrs and could never imagine using anyone else to help us plan our trips. I have referred at least 5 of my friends to her, and they all have had nothing but glowing remarks about Carrie. She is an asset to your company and exemplifies the true meaning of "CUSTOMER SERVICE".
With the announcement by President Trump on March 11th banning travel to/from Europe starting March 13th (Friday) starting at 11:59pm, TravelPlex has already been reaching out to our clients who are affected by this announcement.
What we do know about the travel ban at this point:
► It only applies to Foreign Nationals, American Citizens are not included in this ban.
►American Citizens returning to the United States after March 13th (Friday) at 11:59am, may be rerouted to ‘select’ US airports for advanced screening. Which ‘select’ US airports has not been announced as of March 12th, at 7am. (We will update this as soon as they are announced).
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I have had the pleasure of being a travel agent since 2007; I joined the TravelPlex team in 2009. As a former teacher, I was excited to learn about the travel industry and have loved working with individuals and groups to plan their perfect getaways.