7-night Mexican Riviera Cruise

11/2/2019 – 11/9/2019
Offer ID# 1305686
  • Cruise Line
    Holland America Line
  • Ship Name
    Eurodam

The Eurodam furthers the evolution of Holland America Line's sophisticated mid-sized ships with 11 passenger decks, a topside Pan-Asian restaurant and lounge surrounded by panoramic views, an Explorer's Lounge bar, an Italian restaurant adjacent to the Lido, an elegant luxury jewelry boutique, new atrium bar area, an enhanced and reconfigured show lounge, and a new photographic and imaging center.

  • 7-night Cruise
  • Meals
  • Entertainment

Up to 50% Savings for the First Two Guests

Please contact your travel advisor for more information.*

*Promotion is subject to availability, may not be combinable with certain fares or other amenity offers, is capacity controlled and may be withdrawn at any time. Other restrictions apply.


Pricing

Rates are capacity controlled, subject to availability and change without notice.

INSIDE CABINS

BALCONY SUITES

PENTHOUSE / OWNERS

Ship Info

Eurodam

ship image
Year Built
2008
Year Refurbished
2015
Year Entered Present Feet
2008
Country Of Registry
The Netherlands
SEE MORE STATS
Tonnage
86,273
Pax
2,104
Max Pax
2,732
Passenger Decks
11
Number Of Crew
876
Officers Nationality
European
Staff Nationality
International
Suites
114
Balconies
604
Oceanview
179
Interior
155
Accom Inside
30
Total Accom
1052

Shipboard Policies

Special Dietary Needs - Advance Notice Required

Special dietary requests, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance notice. Kosher meals and a Health Conscious Dining option are also available. To arrange special meals, please contact the Ship Services Department at 1-800-541-1576 at least 90 days prior to departure.

Food Allergies

For guests with food intolerances or allergies that are NOT life-threatening, please contact the Ship Services Department at (800)541-1576.

For guests with life-threatening food allergies, guests are asked to provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction. Guests with a variety of severe food allergies sail with Holland America Line regularly. The galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.

Internet Access

Guests can connect to the internet via satellite link 24 hours a day, satellite conditions permitting, either by accessing a 24/7 wireless connection "hotspot" or by utilizing the resources of the Explorations Café on board.

Wireless Internet Service
Each Holland America Line vessel offers wireless internet service in most public lounges throughout the ship. Guests may use their laptop computer or other wireless internet-enabled device to connect to the wireless internet service on board. IPhone and Android phone users will enjoy easy-to-navigate mobile friendly login. Internet Plans vary in price to accommodate individual needs and are interchangeable between the private computer terminals available 24-hours a day in the Explorations Café and your wireless device.

Explorations Café or Internet Café Internet Service
The Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can access the internet via the onboard computers or via your own wireless internet device, such as a laptop computer, iPad or iPhone.

Explorations Café or Internet Café pricing is subject to change without prior notice. Please inquire on board for current prices.

  • One-time Activation Fee of $3.95 applies to each user
  • Basic time charge = $0.75 per minute, pay as you go, or purchase a Discounted Time Plan
  • 250 minutes for $100.00, $0.40 per minute
  • 100 minutes for $55.00, $0.55 per minute

Time Plan minutes can be used anytime throughout the cruise.

Medical Emergencies

If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore.

Please note: Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered.

Pregnancy Policy

Women cannot have begun their 24th week of pregnancy at any time before or during the cruise.

If you are pregnant, a physician’s letter must be provided stating the expected due date, medical fitness to travel, and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date.

Please fax letters to Holland America's Access & Compliance Department at 800-577-1731. Or they can be mailed to:

Holland America Line
Attention: Access & Compliance Department, 2nd floor
300 Elliott Avenue West
Seattle, WA 98119

Guests are urged to have their letter mailed or faxed in as soon as possible after making a reservation.

Smoking Policy

For the comfort of all guests, smoking is prohibited in all staterooms, showrooms, and most other indoor areas. While smoking is not permitted in staterooms, guests are allowed to smoke on stateroom verandahs. Smoking is also permitted on certain other designated, outside decks. The designated smoking areas for all ships are as follows unless otherwise noted.

  • Stateroom verandahs
  • Casino (Active players only)
  • Seaview Bar
  • Outside Decks
  • Sports Deck

Cigar and pipe smoking is NOT allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is allowed and on stateroom verandahs.

Electronic cigarettes are permitted in staterooms but not in other public areas of the ship other than on outside decks designated as smoking areas.

Any guest caught smoking inside their stateroom will be considered in violation of Holland America's smoking policy, and will be charged a US$250 cleaning fee per day of violation.

Wheelchair Access & Special Needs

Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. However, some needs require adequate time to prepare for a guest's arrival. It is recommended that guests make every effort to contact the Access & Compliance Department and submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or cruisetour. It is recommended that an SRI form be submitted immediately upon booking, or a minimum of 45 days prior to departure.

Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. In limited situations (either on board or ashore), Holland America may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services.

Wheelchair-Accessible Staterooms

Holland America Line vessels have specially designed staterooms for guests who use wheelchairs. If you have not booked a wheelchair accessible staterooms, but instead will be using a standard stateroom, it is important to know about some limitations that adversely impact maneuverability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have limited mobility. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter* to maneuver into and out of the stateroom.

*Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms.

Wheelchair Accessible Staterooms offer features such as wider entry doors, roll-in showers with grab bars and benches/seats, and hand-held shower nozzles, as well as lowered closet and towel rods.

  • Wheelchair accessible stateroom entry doors measure 32 inches wide.
  • Wheelchair accessible bathroom doors measure 32 inches wide.

Accessible stateroom locations are noted on the Deck Plans for each ship.

Ship Transfer Options

For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Certain ship transfer operations (i.e. during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. Also, please note that scooters and wheelchairs which are more than 100 lbs. (without the battery) are not allowed to be transferred from the ship to tender and/or from tender to shore.

Most Holland America Line vessels have been retrofitted with a tender-lift system that enables guests to roll directly on and off tenders while remaining in their wheelchairs. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the use of the ship's tender lift equipment. Additionally, some port facilities may not be able to accommodate the lift equipment. If you require the use of this equipment, please speak with the Guest Relations Manager upon embarkation for further details or to coordinate specific arrangements.

Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility impairments, or to carry their mobility assistance device (wheelchair, scooter, walker, etc.), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc.

Personal Mobility Equipment

For the safety of all guests and crew, and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meet the following criteria:

  • Width: 23" maximum (in order to be accommodated in a standard stateroom), unless collapsible to a width of 23" or less
  • Weight: 100 lbs. maximum (without battery)
  • Batteries: Must be gel or dry cell or AGM (Absorbed Glass Mat) only

Holland America Line recognizes that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department to discuss your requirements.

For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom, not in hallways or elevator lobbies. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway.

Holland America Line is no longer able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. Holland America Line wheelchairs are not available for shore excursions or for use on board. If you will require regular use of a wheelchair, it is recommended that you bring your own wheelchair with you. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call.

Special Needs at Sea and CareVacations/CruiseShipAssist are the vendors that Holland America Line has approved for delivery of mobility devices. Please contact these vendors directly for pricing and availability.

Special Needs at Sea
Phone: 800-513-4515 (or locally at 954-585-0575)
Fax: 800-513-4516
Email: info@specialneedsatsea.com
Website: www.specialneedsatsea.com

CareVacations/CruiseShipAssist
Phone: 877-478-7827 (or locally at 780-986-6404)
Fax: 800-648-1116
Email: csa@carevacations.com
Website: www.cruiseshipassist.com

Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.

Shoreside Wheelchair Assistance

Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Please note, lift equipped transportation within the United States may be arranged without additional costs. For information on alternative transportation arrangements and associated costs please contact the Access & Compliance Department . Please advise Holland America Line as far in advance as possible of any special needs for transfers. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs.

Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Although Holland America Line endeavors to make sure these companies comply with legal requirements, they cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. For detailed information on accessibility of shore excursions, it is strongly recommend that guests contact the Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visit the Shore Excursions Office on board.

Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Holland America Line is not able to arrange for wheelchair assistance at airports or train stations.

Options For Deaf or Hard of Hearing Guests

To help maximize the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:

  • Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
  • Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
  • Telephones with amplified sound for staterooms.
  • Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
  • Written safety information and a copy of the lifeboat drill safety speech.

Options For Guests Who Are Blind Or Have Low Vision

To help maximize the cruise experience for guests who are blind or have low vision, Holland America Line has made the following items available:

  • Window-Eyes® computer software in the Explorations Café that allows guests to navigate the web by listening to the text.
  • Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the Window-Eyes® enabled computer in the Explorations Café.
  • With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Restaurant.
  • A familiarization tour of the vessel upon arrival.

Service Animals

Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Guests are not permitted to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.

Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact the Access & Compliance Department.

To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to the Access & Compliance Department prior to your departure. It is also recommended that you carry the immunization records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.

Oxygen Deliveries On Board

Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. For security and safety reasons, Holland America has selected CareVacations/CruiseShipAssist and Special Needs at Sea as the only outside vendors permitted to deliver oxygen supplies to Holland America ships.

Special Needs at Sea
Phone: 800-513-4515 (or locally at 954-585-0575)
Fax: 800-513-4516
Email: info@specialneedsatsea.com
Website: www.specialneedsatsea.com

CareVacations/CruiseShipAssist
Phone: 877-478-7827 (or locally at 780-986-6404)
Fax: 800-648-1116
Email: csa@carevacations.com
Website: www.cruiseshipassist.com

Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies.

Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.

Guests are also welcome to bring their own oxygen and/or oxygen equipment from home. Please note that the ship's staff and crew are not permitted to handle oxygen and/or oxygen equipment during the embarkation and disembarkation process. Thus, you must be able to handle your supplies if you bring your own. Please contact the Access & Compliance Department prior to sailing if you will require oxygen while on your cruise.

Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. It is the traveler’s responsibility to be familiar with and comply with the regulations of the airline they are traveling on.

Public Rooms

Library

Internet Café

Bar(s)/Lounge(s)

Show Lounge

Casino

Nightclub

Card Room

Game Arcade

Art Gallery

Movie Theater

Piano Bar

Sports Bar

Stateroom Amenities

Television / Radio

In-Stateroom Movies

Direct Dial Phone

Hair Dryer

Minibar and/or Refrigerator

Bath Amenities/Toiletries

Bath Robes

DVD Player

Luxury Bedding

Nightly Turndown Service

Pillow-Top Mattresses

Showers and/or Bath Tubs

Sitting Area

Suites

Entertainment

Classes and Workshops

Art Auctions

Dancing

Educational/Enrichment Programs

Evening Entertainment

Guest Lecturers

Live Music

Wine Tasting Seminars

Dining

Traditional Assigned Seating

Formal Restaurant(s)

Alternative Specialty Restaurant(s)

24-hour Room Service

Al Fresco Dining

Café/Coffee Bar

Casual Dining Venue(s)

Dining Style: Flexible Dining Options

Dining Style: Formal Nights and Casual Evenings

Dining Style: Traditional Dining

Other Facilities

Elevators

Beauty Salon

Boutique(s) (duty-free)

Concierge Desk

Infirmary / Medical Center

Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures.

A customary fee will be charged for services and medications dispensed (with the exception of meclizine for seasickness, Tylenol®, and aspirin, which may also be obtained at the Front Office). If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Please note that Medicare and many health insurance plans do NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered.

If you have a chronic medical condition, please bring a recent report from your physician. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. If you are unable to function independently in these areas, you must bring a caregiver with you.

Keep medication close at hand in your purse or carry-on bag. Be sure to bring enough prescription medicine to last throughout your cruise, as it may not be available on board or in some of the countries visited.

Safe Deposit Boxes

Dry Cleaning/Laundry

Business Services

Laundry Room

Tuxedo Rental

Sports, Health and Fitness

Outdoor Swimming Pool(s)

Full Service Spa

Sauna

Steam Room

Acupuncture Treatments

Aerobics and/or Cardio Instruction

Basketball

Cardio Equipment

Free Weights

Jogging Track

Ping Pong

Shuffleboard

Tennis / Paddle Tennis

Volleyball

Weight Machines

Whirlpool(s)

Yoga and/or Pilates Instruction

Fitness Center

Children and Teens

Dedicated Children's Center

Youth Counselor Staff

Babysitters Available

Dedicated Teen Center

Outdoor Children's Play Area

Youth Programs

Holland America Line has a youth program and the ship is staffed with a professional Club HAL Director dedicated to making sure children have a great time. Some of the fun-filled activities include bingo for prizes, arts & crafts, special parties, and much more. Each participant also receives a Club HAL t-shirt. An activity schedule for each age group will be delivered to your stateroom each evening.

Activities are offered for kids (ages 3-7), 'tweens (8-12), and teens (13-17). The program has an open door policy, which means participants may come and go as they please. All activities are supervised. However, the Club HAL Director is not responsible for any child if he/she chooses to leave the activity.

Ship Reviews

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Cruise reviews reflect the opinions of travel editors and cruisers / readers and may not represent those of our company

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Following are all available reviews for this ship. There may or may not be a review of this offer's specific sailing itinerary.

Expert Reviews - reviews submitted by CruiseReport.com staff and professional travel agents

star rating
June 2014
Baltic Sea

Pros: Baltic itinerary was just awesome.
Cons: none

Reviewer Recommended: Yes

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star rating
November 2014
western Caribbean

Pros: great ship and crew
Cons: shore excursion personnel

Reviewer Recommended: Yes

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star rating
May 2019
Alaska

Pros: Felt welcome and taken care of by ship's staff from the moment we boarded to the moment we disembarked. The Signature Suite met all needs and expectations - loved having two sinks in the bathroom as well as a full bathtub with jacuzzi! Also included a separate shower. Food and wine selection was extensive and extraordinary. Appreciated the skill/artistry of Lincoln Center performers.
Cons: Only one place to order to order a specialty coffee.

Reviewer Recommended: Yes

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star rating
June 2014
Northern Europe (Baltic)

Pros: Staff
Cons: Food could have been more flavorable

Reviewer Recommended: Yes

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star rating
May 2015
Baltic to St. Petersburg

Pros: Shore excursions, food, overall atmosphere, cultural and entertainment features except for lower standard of evening programs
Cons: The offerings in the evening were nowhere near as good as those we had enjoyed on earlier crises

Reviewer Recommended: Yes

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star rating
October 2015
Quebec, Nova Scotia, Maine, Boston and Florida

Pros: Smaller ship and great entertainment!
Cons:

Reviewer Recommended: Yes

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star rating
June 2017
Alaska

Pros: Excellent Service. 100% Top notch.
Cons: None

Reviewer Recommended: Yes

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star rating
January 2018
Eastern Caribbean

Pros: Beautiful locations, ship, and accommodations; loved the food in Lido, easy boarding and efficient disembarkation.
Cons: Definitely an older crowd (average age around 70), Main dining room food was extra fancy without a less exotic option (still tasty for the most part), not a lot of “included” entertainment and the evening shows were ok at best

Reviewer Recommended: Yes

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star rating
November 2018
Cabo San Lucas, Mazatlan, Puerto Vallarta

Pros: Wonderful and friendly staff. Great, high quality foods, many activities to choose from during sea days.
Cons: One of the excursions we went on was very sub-par. Please check the excursions personally.

Reviewer Recommended: Yes

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star rating
November 2014
Half Moon Cay, Jamaica, Grand Cayman, and Key West

Pros: Too many to list, but entertainment and food were exceptional.
Cons: Requiring tenders at 3 stops

Reviewer Recommended: Yes

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star rating
May 2018
Alaska

Pros: Ship Size, Entertainment, Excursions, Amenities, Outstanding personal service!
Cons:

Reviewer Recommended: Yes

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star rating
January 2019
Mexico

Pros: Wonderful food - help!
Cons:

Reviewer Recommended: Yes

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star rating
August 2015
Denmark, Estonia, Germany, Russia, Finland, Sweden

Pros: Small size means less crowds. Excellent staff and service. Clean, clean, clean.
Cons: None

Reviewer Recommended: Yes

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star rating
July 2017
Alaska

Pros: Beautiful ship
Cons: Not good time for port stay

Reviewer Recommended: Yes

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star rating
February 2014
Half Moon Key, Ocho Rios, Grand Cayman, Key West

Pros: Great main dining room. Pinnacle was very nice. Thermal pool and spa were great, but over priced.
Cons: Lido restaurant was difficult to get around and to find a clean table. Staff limited portions when serving you from the line. First 48 hours was all staff served due to health reasons. No adult only pool like on Celebrity.

Reviewer Recommended: Yes

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star rating
July 2017

Pros:
Cons:

Reviewer Recommended: Yes

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star rating
September 2017
Alaska

Pros:
Cons:

Reviewer Recommended: Yes

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star rating
January 2017
Grand Turk, San Juan, St. Thomas, Half Moon Cay

Pros: Wonderful suite amenities and friendly staff
Cons: Onboarding kind of a mess, Mariner benefits missed

Reviewer Recommended: Yes

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star rating
June 2014
Copenhagen, Tallinn, St. Petersburg, Helsinki, Stockholm, Rostock, Kiel, Copenhagen

Pros: see above
Cons: none, really, not sure liked the final night being in port.

Reviewer Recommended: Yes

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star rating
June 2017
Alaska

Pros: Excellent service and beyond amazing food!
Cons: We hit some rough waters on our first night and had a severe bout of motion sickness. Not the fault of the ship, however.

Reviewer Recommended: Yes

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star rating
June 2016
Venice/Dubrovnik/Corfu/Kotor/Naples/Rome/Livorno/Monte Carlo/Toulon/Barcelona

Pros: superb service, good food, great itinerary,
Cons: No transportation provided between Venicemain Piazza Roma to the ship, poor enterainment, front desk ( Purser's desk) staff poorly trained and unresponsive.

Reviewer Recommended: Yes

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star rating
May 2019
Alaska

Pros: Perfect weather, price reasonable
Cons:

Reviewer Recommended: Yes

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star rating
June 2019
Alaska

Pros: A great experience
Cons: No co

Reviewer Recommended: Yes

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star rating
April 2014
Greece, Turkey

Pros: Service, food, staff and state room
Cons: Up selling on everything, entertainment and ports were lame

Reviewer Recommended: No

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star rating
September 2015
Canada/New Enland

Pros: Best staff, great food, variety of entertainment, best captain
Cons: Port of Charlottetown was difficult to find shore excursion group

Reviewer Recommended: Yes

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star rating
October 2014
New York to Quebec

Pros:
Cons: Need check in process improved

Reviewer Recommended: Yes

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star rating
March 2018
St Thomas, Saint Martin, Half Moon Cay

Pros: Great food and service
Cons: Weak entertainment

Reviewer Recommended: Yes

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star rating
December 2015
Eastern Caribbean

Pros: Lovely decor, wonderful staff, Tamarind Restaurant!
Cons: The single supplement is too large! Discrimination against single travelers!

Reviewer Recommended: Yes

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star rating
September 2015
TransAtlantic from Copenhagen, Norway, Shetland Is., Faroe Is., Iceland, Greenland, Newfoundland, Nova Scotia, New Yofrk

Pros: Cabin layout. Cabin attendants. Food options.
Cons: None

Reviewer Recommended: Yes

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star rating
December 2014
San Juan de Porto Rico, Half Moon Cay, George Town, St Thomas,...

Pros: great staff, great food, great service, great cruise line
Cons: missing just that little extra to make it superbe. But much more then reasonable

Reviewer Recommended: Yes

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star rating
May 2019
Alaska

Pros: Great food, warm staff, lovely cabin.
Cons: None

Reviewer Recommended: Yes

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star rating
April 2016
Barcelona, Toulon, Monaco, Florence/Pisa, Rome, Naples, Taormina, Corfu, Dubrovnik, Kotor, Venice

Pros: Medium sized ship with a nice layout in common areas. Great musical talent in the lounges. We tried one show on the main stage and were not impressed.
Cons: Our stateroom was small and not very well designed.

Reviewer Recommended: Yes

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star rating
January 2019
Cabo San Lucas, Mazatlan, Puerto Vallarta

Pros: Awesome, responsive, friendly staff, good food selection, wonderful classical string quartet and pianist
Cons: Closing of on-board shops mid-cruise, constant stream of paper advertising/upselling

Reviewer Recommended: Yes

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star rating
August 2019
Juneau, Sitka, and Victoria - Ketchikan was cancelled due to a delay in Sitka.

Pros: Beautiful boat, great service
Cons: Minor boat issue in Sitka caused cancellation of Ketchikan

Reviewer Recommended: Yes

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star rating
July 2015
12 day Baltic/ 7day Norwegian Fjords

Pros: Amazing itinerary. Excellent port excursion guides
Cons: Norwegian port excursions were pricey

Reviewer Recommended: Yes

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star rating
February 2014
Western Carribean

Pros: Food, room, crew
Cons:

Reviewer Recommended: Yes

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star rating
December 2017
Western and Eastern Caribbean

Pros: Wonderful staff in all areas. Extraordinarily clean ship.
Cons: Food was average and nothing special. Entertainment venue severely lacking.

Reviewer Recommended: Yes

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star rating
January 2018
Half Moon Cay, Grand Cayman, Cozumel, and Key West

Pros: Very clean ship, friendly staff, lots of entertainment, delicious food
Cons: None

Reviewer Recommended: Yes

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star rating
April 2016
Spain

Pros: Usual attentive service from Holland America ship staff
Cons: some prep work being done to ready for Mediterranean season

Reviewer Recommended: Yes

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star rating
May 2018
Alaska

Pros: great service
Cons:

Reviewer Recommended: Yes

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Fun

star rating
January 2019
Mexican Riviera

Pros: Very wonderful service
Cons: Excursions

Reviewer Recommended: Yes

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star rating
June 2015
Northern Europe

Pros: Staff very friendly and helpful. Food was very good.
Cons: Ship is in need of redecorating.

Reviewer Recommended: Yes

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star rating
August 2018
Seattle, Juneau, Sitka, Glacier Bay, Ketichikan and Victoria

Pros: Crew was fantastic. Food was great. Entertainment and activities were excellent. Extremely well organized and friendly.
Cons: /we have no suggestions. It was too g ood.

Reviewer Recommended: Yes

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star rating
July 2015
Baltic sea

Pros: Food and service level
Cons: HAL excursions and ship vibrations

Reviewer Recommended: Yes

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star rating
May 2016
Venice to Barcelona

Pros: All
Cons: None

Reviewer Recommended: Yes

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star rating
January 2017
Key West, Turks & Caicos, Amber Cove, Half Moon Key

Pros: Staff was always happy, smiling and bending over backwards to accomodate. Boat was very clean at all times. Food variety was very good.
Cons: Not enough immigration officials coming back into port. Long lines

Reviewer Recommended: Yes

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star rating
September 2016
Mediterranean

Pros: Loved the staff, the food, the ports of call, and the entertainment.
Cons: None

Reviewer Recommended: Yes

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star rating
July 2013
Copenhagen, Norway, Scotland, Ireland, Amsterdam

Pros: The wonderful staff
Cons: Entertainment

Reviewer Recommended: Yes

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star rating
January 2019
Mexico

Pros: Excellent Service, amazing food, relaxing, just first class.
Cons: Went to one of the fine dining venues that has a service charge and it was below average.

Reviewer Recommended: Yes

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star rating
August 2019
Alaska

Pros: Good, consistent service, friendly crew, helpful staff
Cons: Lido buffet food OK, crowded and narrow area, must buy beverage packages for everyone in the cabin even if only one person wants it

Reviewer Recommended: Yes

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star rating
November 2018
Sea of Cortez

Pros: Beautiful ship, wonderful, attentive and friendly crew,fun things to do and safely got us to our desired destinations and back home.
Cons: none

Reviewer Recommended: Yes

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star rating
March 2015
Half Moon Cay, Montego Bay, Jamaica, Grand Cayman and Key West

Pros: Accommodated food allergies and other special requests. Food and service were very good. Ship Services provided good information prior to sail .
Cons: None to speak of

Reviewer Recommended: Yes

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star rating
April 2014
Rome

Pros: The captain in the main dining room was very cooperative.
Cons: I would suggest a brush near the toilets in the bathrooms.

Reviewer Recommended: Yes

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